File a Refund Request

Last Updated: Dec 15, 2016 04:53PM CST
To file a refund request, please contact April Travel Protection with your 8-digit order number handy. Your 8-digit order number is located on your confirmation receipt, which was emailed to you upon purchase.

Toll-Free: (800) 554-3028 (within U.S.)

Toll-Free: (855) 277-4587
Call Collect: (305) 455-0307

Skype™: assist_us
Text: Type APRIL to 51303
General Email:
Claims Email:
Live Web Chat: Visit

You may also visit: to file your claim. Please note, the "Policy Number / Certificate Number" is your 8-digit order number located on your email receipt.

If you're having trouble locating your 8-digit order number, please contact customer support
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